Contact us
We ask that you contact us via e-mail for a faster response to your inquiries and appointment requests.
To reach an IHI staff member over the phone, please leave a message and we will give you a call back shortly. IHI staff members are available only during regular hours of operation.info@ihitherapy.org · 212-243-2830322 Eighth Avenue, Suite 802, New York, NY 10001
Hours of operation
Therapists
Monday – Friday: 9AM – 9PM
Saturday – Sunday: by appointment
Office personnel
Monday – Thursday: 10AM – 5PM
Friday: Noon – 7PM
If an emergency arises outside regular hours
Call 911
Contact or visit your local emergency room
Call or text the Suicide & Crisis Lifeline at 988
Text HOME to 741741 to reach a Crisis Counselor at the Crisis Text Line
If you contact us outside of the above stated times, office personnel will return your call or email on the following business day. If you are a current client attempting to reach your therapist, please contact them via the client portal messaging system.
How to get there
IHI is conveniently located in Manhattan at 322 Eighth Avenue, Suite 802, at the northeast corner of West 26th Street. The building entrance is on 26th Street.
Address
IHI Therapy Center
322 Eighth Avenue, Suite 802
New York, NY 10001
Public transportation
IHI is close to New York City Subways C, E, F, M (23rd Street), the 1 (28th Street), and the NJ Transit Path Train (23rd Street Station).
Manhattan Bus routes M20 and M23 are nearby.
IHI is six blocks south of Pennsylvania Station.
Parking
There are several parking facilities on 26th Street, going east from Eighth Avenue to Seventh Avenue.
Accessibility
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. The IHI Therapy Center website is fully conformant with WCAG 2.1 level AA. Feedback can be sent to 212-243-2830, info@ihitherapy.org, or 322 Eighth Avenue, Suite 802, NY, NY 10001. IHI tries to respond within 2–3 business days.
FAQ
Any Questions?
What is affirming care?
Affirming care therapy creates a space where people can explore their experiences openly while recognizing the real impact that stigma, discrimination, and social inequities can have on mental health. It is the foundation of our care.
Shouldn’t all LGBTQ+ therapy be affirming?
Ideally, yes. But LGBTQ+ identities are not always recognized and affirmed as part of the rich diversity of human experience.
Can you tell me more about the treatments you offer?
- Identity exploration: Sexual orientation, gender identity, gender expression and coming out (at any stage of life)
- Mental health: Depression, eating disorders, grief, anxiety, phobias, stress, PTSD and trauma, substance abuse
- Stress: Navigating systemic discrimination, microaggressions, and identity trauma
- Relationships of all types: Navigating interpersonal, intimacy, and communication challenges
- Family and relationships: LGBTQ+ parenting, family-building, and youth advocacy
- Relationship models and structures: Specialized care for individuals in non-traditional relationship styles, including polyamory and consensual non-monogamy
- Dedicated therapy groups: Centering on Queer, Trans, Black, Indigenous, and People of Color, as well as those experiencing grief and loss, trauma recovery, PTSD, depression, couples communication, divorce and separation, and other life transitions
What are examples of the kinds of questions you help people answer?
We engage with broader issues of identity, transition, mental health, coming out, queer relationships, and navigating polyamory. But we also understand and celebrate what makes every person different, helping address questions as diverse as:
- How do I get divorced as a queer person with kids?
- How do I deal with the myriad challenges of “second adolescence” in adulthood?
- Can you provide guideposts as I transition, navigate surgeries, manage my expectations, and work through relationships with family and friends?
- How and where do I put natural feelings of anger and frustration as I navigate the lived experience of a queer person?
Do I have to identify as LGBTQ+ to receive services?
While many of our clients identify as LGBTQ+, our services are open to anyone seeking affirming, culturally responsive care.
I'm underinsured. Can you help?
We’re here for you. Our cash rates are less than half the average cost of therapy in NYC. You can learn more about our insurance, fee, and care options here.
Do you offer virtual therapy?
Yes, we offer in-person and virtual therapy options for clients located in New York State. Availability varies by therapist.